The pace of technology advancements makes it tough for savvy business owners to remain abreast of all the shifts and changes within the industry. Even with an internal IT team, it’s likely that you and your team find it challenging to keep your systems updated, mitigate threats, and continuously monitor your system.
Like you, many businesses find that having constrained resources is one of the many obstacles within their IT departments. Without a diverse, dynamic, IT team, many small and mid-sized businesses find it hard to leverage their IT systems to gain a competitive advantage. Beyond human capital, internal IT departments don’t have the resources, including the budget or the hardware that will enable IT teams to thwart sophisticated cyber attacks.
Fortunately, partnering with a managed service provider (MSP) enhances your IT department by improving your overall efficiency and effectiveness.
CompTIA’s Fourth Annual Trends in Managed Services Study highlighted the fact that over two-thirds of the companies they surveyed used MSPs within the 12 months prior to the survey. These companies delegated ongoing tasks, like email hosting and customer relationship management (CRM), and strategic tasks, like business intelligence and data analytics, to MSPs.
From basic IT functions to sophisticated IT projects, business owners find the skill sets offered by MSPs to be unparalleled. In fact, by partnering with MSPs, many business owners realize they can improve their IT operations while simultaneously realigning the scope of the work IT staff members conduct.
Although MSPs enhance your IT operations, you don’t have to worry about paying a hefty price tag for the services. By leveraging technologies, many MSPs are able to offer their clients premier IT services at a deeply discounted rate. Their use of the latest technologies and industry standards trim their operational costs, and those savings are transferred to you.
Furthermore, partnering with an MSP prevents your organization from investing in the latest systems. Whether you own a small business or not, everyone can appreciate the ability to save money.
As a business owner, you know that keeping up with governmental regulations can be taxing. From establishing and implementing controls to remediating vulnerabilities to reporting, regulatory compliance can require a significant time investment from your IT team, which takes their attention away from the litany of day-to-day IT tasks they need to get done.
As skilled professionals, MSPs have streamlined the process of remaining compliant. No longer will you have to worry about your staff overlooking compliance issues. Every aspect of regulatory compliance is easily outsourced to your MSP.
You are in business to win within your industry. Even if you had to start small, incremental growth helps you rise to the top. As you grow, you need an information system that can grow with you—one that will continue to meet your needs once you’ve realized your stretch goals for your business. MSPs offer scalable IT solutions for your business. As you grow, so will your system’s capacity. Backed by the full power of a dedicated MSP, you can take your business to new heights without breaking the budget.
With growth comes more responsibility, but you don’t have to handle it alone as you’ve been doing. MSPs can help you meet the demand of an increasing customer base using CRM. From answering customer inquiries to troubleshooting glitches, MSPs offer a suite of services that arm you with the ability to excel at customer service, no matter how much your business grows. Alone, you would be responsible for hiring more IT team members, which could be cost-prohibitive. IT expansions aren’t cheap, and projects like these can take months. Instead of relying on your IT department, you can seamlessly adapt to increased demand by partnering with us, your local, certified MSP.
Forty-three percent of attacks are aimed at SMBs, but only 14% are prepared to defend themselves (Accenture).
The cost of cybercrime is predicted to hit $10.5 trillion by 2025, according to the latest version of the Cisco/Cybersecurity Ventures “2022 Cybersecurity Almanac.”.
The three sectors with the biggest spending on cybersecurity are banking, manufacturing, and the central/federal government, accounting for 30% of overall spending (IDC).
More than 33 billion records will be stolen by cybercriminals by 2023, an increase of 175% from 2018.
It takes an average of 287 days for security teams to identify and contain a data breach, according to the “Cost of a Data Breach 2021” report released by IBM and Ponemon Institute.
The average cost of a data breach in the United States is $8.64 million, which is the highest in the world, while the most expensive sector for data breach costs is the healthcare industry, with an average of $7.13 million (IBM).
The internal team was energized. With the Level 1 work off its plate, the team turned its attention to the work that fueled company growth and gave them job satisfaction.
40% of businesses will incorporate the anywhere operations model to accommodate the physical and digital experiences of both customers and employees (Techvera).
We did a proof of concept that met every requirement that our customer might have. In fact, we saw a substantial improvement.
We did everything that we needed to do, financially speaking. We got our invoices out to customers, we deposited checks, all the things we needed to do to keep our business running, and our customers had no idea about the tragedy. It didn’t impact them at all.
“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”