Got You Floored—a wholesaler of carpet and tile—had been doing brisk business for years when they brought in a new CFO, Denise Koontz. She assessed operations and recognized a vulnerability: Got You Floored needed a complete backup and disaster recovery plan. She called Dynamic Quest. A team from the company designed and implemented a plan.
Within months of the solution being in place, a fire broke out in the company’s central office. It consumed the building. The next day, as Denise wandered through the charred offices, she could only hope that the recovery plan would work.
Hear the story as told by Denise Koontz, the CFO whose timely call to Dynamic Quest completely changed the outcome of the disaster.
Got You Floored needed to recover data that they could not operate without. They also needed to revive operations quickly or their cash flow would dwindle, and customer satisfaction would take a dive.
Two dedicated team members Dynamic Quest arrived that first morning. While the vast majority of the company’s data was safe in Dynamic Quest’s SOC-2, Type II data center, the team wanted to find any salvageable hard drives among the ashes. (And do what they could to reassure Denise and her team.) They literally crawled from former office to former office, sifting through rubble in search of hard drives that might have personal or locally stored files. They found six.
The backup plan had saved the data. But how to conduct business? Daily backups to the data center had kept the data safe. But Got You Floored was without a place to operate. They needed space.
Not just data recovery—business continuity. Our plan involved much more than restoring data. We quickly made good on our pledge to help keep the company running. Within a day or two, key personnel of Got You Floored were set up and running in a large space with everything they needed to conduct business.
They had connectivity, copiers—and even coffee. The team was humming every day while the CFO began dealing with insurance and everything else.
Got You Floored didn’t miss a beat.
93% of businesses file for bankruptcy after losing data for 10 or more days.
“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”
Javier Gomez, CEO
The average price of a data breach now stands at about $4 million.
Billions of devices will be connected to the Internet of Things by 2025, exponentially increasing demand for MSPs to back up growing companies.
70% of SMBs reported suffering a security breach during the previous 12 months – and companies with fewer than 500 employees were the most vulnerable, with a 75% breach rate.
More than 90% of businesses are either evaluating, adopting or embracing the cloud.
71% of SMBs are outsourcing their IT needs to a managed service provider.
$500 billion will be spent in the greater cloud market by 2020.