Managed It Services For Healthcare Organizations

Managed IT Services for

Healthcare Organizations

We care for your data.
You care for your patients.

You need a partner that understands your industry’s regulations. HIPAA, PCI DSS and other industry regulations make it difficult for healthcare providers to keep up with the ever-changing demands of technology.

Your patients trust you with their private medical data. It is crucial for healthcare providers to have a secure and compliant technology infrastructure to protect private medical information. According to HIPAA Journal, 1,531,855 records were breached across 39 healthcare data breaches in one month alone.

Healthcare IT services offer 24/7/365 support. Patient care results in a large amount of data that must be accessible 24/7/365 to ensure clinical operability. Our team of engineers work around the clock to ensure your network is consistently monitored and downtime is minimized.

IT Services for Healthcare Providers

Compliance & Regulatory Support – Our team of engineers will assist your organization with compliance and regulatory requirements related to your clients’ privacy and digital information.

Cloud Migration & Support Services – Healthcare providers can access a more secure, compliant environment through our data center and hybrid cloud solutions. Protect your patient’s critical health care data and meet regulatory compliance standards. Our data center is HIPAA compliant and is SOC 2 Type 2 certified.

Service Desk – Gain access to our IT infrastructure 24x7x365. Our team of professionals will always be available to answer, resolve and route end-user support needs. Our Service Desk solution is also customizable to include Tier 1,2 or 3 tickets.

Managed IT Services – With constant monitoring and maintenance, managed services can help reduce the risk of costly downtime. Our team will offer continuous oversight to help keep big problems from erupting and halting your clinic’s work.

Description of MSP services

  • Employee onboarding
  • Patch updates and ongoing maintenance
  • Email hosting
  • Network management
  • Application support
  • Backup monitoring
  • Service availability management
  • VPN client management
  • Service availability monitoring
  • Network connectivity issues
  • Workstation issues
  • Password resets
  • End user security

HIPAA/HITECH Auditing Requirements & Compliance

HIPAA/HITECH outlines specific auditing requirements healthcare organizations must comply with, as well as penalties for organizations whose information security systems are not in compliance with its standards.

Working with a managed IT service provider that understands these audit requirements is critical. Dynamic Quest’s information systems provide protocols and controls to help keep Electronic Protected Health Information (ePHI) secure.

Dynamic Quest will perform an assessment of potential risks to the integrity, accessibility, and confidentiality of ePHI that your company collects against the standards set by HIPAA/HITECH. Our team will work alongside you to ensure you have a secure technology environment.

HIPPA Security Risk Assessment (SRA)

The HIPPA Security Rule requires healthcare organizations to perform an annual Security Risk Assessment (SRA) to assess potential risk to ePHI. Our team continually seeks to incorporate current cybersecurity best practices so your organization can feel confident that ePHI is secure and properly documented.

Improve Multi-Location Support

Healthcare practices with multiple locations require a network solution that ensures interoperability between different offices. Our team will help consolidate systems to ensure your technology stack is secure and all information is accessible through a centralized data system. Aligning your technology solutions will help improve clinic efficiencies and will help you save costs.

Data Backup & Disaster Recovery

Minimal downtime is critical for health care providers. Despite all your efforts to protect your network, cyber breaches, human error, and accidents can still occur. Having a backup and disaster recovery solution in place can play a critical role in getting your network up and operational as smoothly as possible.

Cloud Solutions

Managed cloud services save your healthcare organization from the costs and headaches of maintaining your own environment. Healthcare organizations that are looking for public, private or hybrid cloud solutions, can look to our team of individuals for guidance and direction.

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