The company had built a reputation for outstanding work, serving a growing customer base in the southeast. It maintained offices in a number of cities, connected by a dedicated network.
When the Charlotte office landed a huge contract for a new stadium, the project generated massive engineering-related files that needed to be transferred quickly across the network. Since some of these files climbed into the hundreds of megabytes, network performance dragged. Frustration was high.
The company’s outside IT provider recommended a costly expansion of bandwidth across the network.
The investment did not improve performance. They called us in to take a look.
Gather knowledge of the present network
Identify weaknesses and strengths
Compile recommendations to resolve problems and enhance performance
Provide recommendations for cost control and operational savings
Our team approached the problem with no preconceptions. We used our tools and expertise to inspect everything—including things that might have been overlooked before. We uncovered bottlenecks at just a few junctures that were jamming the entire network.
A few obsolete switches were gumming up the works. We replaced those; we put in a couple of new servers; and our software team fixed a load-balancing problem.
“Our IT specialist uncovered the load balance problems, replaced the servers and increased their network performance by 300%”
– DQ Engineer
Suddenly, data was flowing freely across the network. Our work stabilized the environment and vastly improved efficiency. What’s more, our solution was scalable: the new capacity enabled seamless integration of two new offices.
We performed this work in the background, with no network downtime.
71% of SMBs are outsourcing their IT needs to a managed service provider.
70% of SMBs reported suffering a security breach during the previous 12 months – and companies with fewer than 500 employees were the most vulnerable, with a 75% breach rate.
“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”
Javier Gomez, CEO
$500 billion will be spent in the greater cloud market by 2020.
Billions of devices will be connected to the Internet of Things by 2025, exponentially increasing demand for MSPs to back up growing companies.
More than 90% of businesses are either evaluating, adopting or embracing the cloud.
93% of businesses file for bankruptcy after losing data for 10 or more days.
The average price of a data breach now stands at about $4 million.