Microsoft New Commerce Experience

Microsoft New
Commerce Experience

Microsoft New Commerce Experience Simplified.

Microsoft has changed how companies purchase licenses, replacing their Cloud Service Provider (CSP) program with their New Commerce Experience (NCE) program, a program that provides options for both month-to-month flexibility and long-term commitments for price protection.

Cloud Service Program (CSP)

New Commerce Experience (NCE)

Commitment and Payment Options:

  • Monthly
  • Annual

Consult with a Dynamic Quest sales representative to discuss upfront and monthly payment options and benefits.


Cancellation Policy:

  • Immediate upon stopping billing and prorated refunds available during agreed upon term.

Commitment and Payment Options:

  • Monthly
  • Annual
  • Tri-Annual

Consult with a Dynamic Quest sales representative to discuss upfront and monthly payment options and benefits.


Cancellation Policy:

  • Cancellation available within first 72 hours of term, with a prorated refund.

Key Dates to Remember

January 1, 2022
Clients may request subscriptions to be migrated from the legacy CSP platform to the NCE platform over time (see key dates below).

January 1, 2022 – June 30, 2022
As an incentive, Microsoft will keep monthly NCE subscriptions at the “annual” rate (i.e.: without the 20% premium) through June 30, 2022.

  • However, any price hikes (such as the March 1, 2022, described below) will still be applied.
  • Starting July 1, 2022, the 20% premium will be applied.

March 1, 2022
Microsoft will raise the price on 6 subscriptions by roughly 15%. To lock in current pricing, annual or tri-annual agreements should be signed by February 28, 2022.

March 10, 2022
All new subscriptions must be NCE.

July 1, 2022
All renewal subscriptions must be NCE.

  • Some Microsoft subscriptions will have a 20% upcharge on monthly billing agreements.
  • Unmigrated CSP subscriptions will be disabled.

Dynamic Quest Service Offerings

Our clients can mix and match monthly, annual, and tri-annual commitments across the same and different M365 licenses. Dynamic Quest can help recommend the right mix to provide a balance between cost, price protection, and flexibility.

Month-to-Month Payments

Flexible plan that allows for increased flexibility to add and decrease license counts as needed!

Monthly payments will incur Microsoft’s 20% premium price increase.

No price lock – Microsoft price increases are automatically applied.

Mix n’ Match Model

Mix Month-to-Month and Annual/Tri-Annual subscription counts for each subscription to provide a balance between cost, commitment, price protection, and flexibility.

A “floor” number of annual or tri-annual subscriptions with upfront payment discounts, 12 or 36 month price locks, and multiple payment options.

A “float” number of month-to-month subscriptions at the 20% premium with no price lock to provide the flexibility to increase or decrease license counts at any time.

Annual or Tri-Annual Commitments

Dynamic Quest will offer a 5% discount for full payments of an annual contract.

Price locked for 12 or 36 months

Dynamic Quest will offer a month-to-month payment option available at the annual or tri-annual rate.

Client will be committed to payment term.

Co-termed subscription count increases

Subscription count decreases only at renewal.

Microsoft New Commerce Webinar

YouTube Video Thumbnail

Related Articles

Dynamic Quest and Kentucky Credit Union League Announce Strategic Partnership

[Greensboro, NC] – Dynamic Quest and the Kentucky Credit Union League (KCUL) are pleased to announce their strategic partnership. This collaboration will enable credit unions to leverage Dynamic Quest’s comprehensive managed IT, cybersecurity, and employee help desk solutions., Dynamic Quest, the leading provider of managed IT services in the Southeast, specializes in comprehensive IT services […]

Introducing Our New Client Experience Model

We are excited to introduce you to the new Dynamic Quest, Client Experience Model. Based on client feedback, we have invested in and restructured our team to improve how we support, communicate, and advise you and your business.   Client Success Manager  Your Client Success Manager (CSM) is the cornerstone of our client experience model, and […]

The Critical Role of IT and Cybersecurity in Healthcare: Recent Examples Highlight the Importance 

In the rapidly evolving landscape of healthcare, the role of information technology (IT) and cybersecurity has become increasingly critical. From electronic health records (EHRs) to telemedicine, technology has transformed the way healthcare is delivered, improving patient outcomes, and streamlining operations. However, this digital transformation has also brought new challenges, particularly in the realm of cybersecurity.  […]

Our Vendors

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST