Microsoft New Commerce Experience

Microsoft New
Commerce Experience

Microsoft New Commerce Experience Simplified.

Microsoft has changed how companies purchase licenses, replacing their Cloud Service Provider (CSP) program with their New Commerce Experience (NCE) program, a program that provides options for both month-to-month flexibility and long-term commitments for price protection.

Cloud Service Program (CSP)

New Commerce Experience (NCE)

Commitment and Payment Options:

  • Monthly
  • Annual

Consult with a Dynamic Quest sales representative to discuss upfront and monthly payment options and benefits.


Cancellation Policy:

  • Immediate upon stopping billing and prorated refunds available during agreed upon term.

Commitment and Payment Options:

  • Monthly
  • Annual
  • Tri-Annual

Consult with a Dynamic Quest sales representative to discuss upfront and monthly payment options and benefits.


Cancellation Policy:

  • Cancellation available within first 72 hours of term, with a prorated refund.

Key Dates to Remember

January 1, 2022
Clients may request subscriptions to be migrated from the legacy CSP platform to the NCE platform over time (see key dates below).

January 1, 2022 – June 30, 2022
As an incentive, Microsoft will keep monthly NCE subscriptions at the “annual” rate (i.e.: without the 20% premium) through June 30, 2022.

  • However, any price hikes (such as the March 1, 2022, described below) will still be applied.
  • Starting July 1, 2022, the 20% premium will be applied.

March 1, 2022
Microsoft will raise the price on 6 subscriptions by roughly 15%. To lock in current pricing, annual or tri-annual agreements should be signed by February 28, 2022.

March 10, 2022
All new subscriptions must be NCE.

July 1, 2022
All renewal subscriptions must be NCE.

  • Some Microsoft subscriptions will have a 20% upcharge on monthly billing agreements.
  • Unmigrated CSP subscriptions will be disabled.

Dynamic Quest Service Offerings

Our clients can mix and match monthly, annual, and tri-annual commitments across the same and different M365 licenses. Dynamic Quest can help recommend the right mix to provide a balance between cost, price protection, and flexibility.

Month-to-Month Payments

Flexible plan that allows for increased flexibility to add and decrease license counts as needed!

Monthly payments will incur Microsoft’s 20% premium price increase.

No price lock – Microsoft price increases are automatically applied.

Mix n’ Match Model

Mix Month-to-Month and Annual/Tri-Annual subscription counts for each subscription to provide a balance between cost, commitment, price protection, and flexibility.

A “floor” number of annual or tri-annual subscriptions with upfront payment discounts, 12 or 36 month price locks, and multiple payment options.

A “float” number of month-to-month subscriptions at the 20% premium with no price lock to provide the flexibility to increase or decrease license counts at any time.

Annual or Tri-Annual Commitments

Dynamic Quest will offer a 5% discount for full payments of an annual contract.

Price locked for 12 or 36 months

Dynamic Quest will offer a month-to-month payment option available at the annual or tri-annual rate.

Client will be committed to payment term.

Co-termed subscription count increases

Subscription count decreases only at renewal.

Microsoft New Commerce Webinar

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“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST

“We belive our success is due to the strength, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

DYNAMIC QUEST