Stop sweating the small stuff. Dynamic Quest can manage all your extraneous IT Help Desk needs so that you can focus on running your business.
Our experienced technicians have the skill and industry know-how to tackle any issue you or your end users might face.
Our clients save up to 40% on their IT by partnering with us. We only bill for time spent on issue resolution—not doctor visits, sick leave, or bathroom breaks— a partnership with Dynamic Quest is much more cost-effective than maintaining an internal Help Desk.
We don’t do one-size-fits-all. Instead, we sit down with you and get to know your team, your company, and your unique business objectives. Then we design a customized support plan comprised of Tier 1 tickets, Tier 2 tickets, or a combination of both.
IT issues don’t only exist from 9 to 5, and neither do we. We are always on hand to answer any call a user might place, even during nights, weekends, and holidays.
We can analyze your IT Help Desk procedures, ticket trends and patterns, and provide you with an in-depth analysis that can improve your end-user experience and help you save even more.
“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”
Javier Gomez, CEO
$500 billion will be spent in the greater cloud market by 2020.
The average price of a data breach now stands at about $4 million.
Billions of devices will be connected to the Internet of Things by 2025, exponentially increasing demand for MSPs to back up growing companies.
More than 90% of businesses are either evaluating, adopting or embracing the cloud.
70% of SMBs reported suffering a security breach during the previous 12 months – and companies with fewer than 500 employees were the most vulnerable, with a 75% breach rate.
71% of SMBs are outsourcing their IT needs to a managed service provider.
93% of businesses file for bankruptcy after losing data for 10 or more days.