Managed IT Services & Support

Our managed IT service puts in place all of the core preventative maintenance and virus protection required to maintain you network. If an issue occurs, we will notify you. You have the option to route the issue to our team or to just fix the problem yourself. This arrangement works well for organizations with one person overseeing IT, especially if that person is wearing two or more hats. You can control costs by handling issues you’ve got the time and skill to fix, while routing the more complex issues to our 24x7x365 Help Desk.

Companies with a small, over-taxed IT staff—or none at all—find Managed IT to be their most cost-effective solution. This plan is simple to manage and easy to budget for. Many of our clients have tried using one-off contractors, or a single staff member that had too many things to do. Some have tried using other outsourced IT teams. Proper management of an IT environment requires a large and varied skill set to keep things running and move the business forward. Even the most talented techie would be hard-pressed to master the vast body of knowledge required to stay up to speed on every aspect of IT management. The companies who try this “jack of all trades” model discover that what seems cheaper at first generally becomes expensive—especially when business opportunities are lost due to IT problems. At Dynamic Quest, we have over 120 employees, most of them tech people to the core. We have staff members certified in almost every technology—including a number of atypical solutions from far out in left field. With our diverse team of experts, we are able to remedy any problem and help you take advantage of every opportunity. You get full access to the entire team—from installers to business consultants—to help you move your business forward.

In this scenario, our systems and processes provide preventative protection and virus management while informing your IT staff on the health of your system so they can make informed decisions. Managed IT also takes a load off your internal staff when it comes to patching, updating, monitoring, and protecting your environment. Your team can focus on supporting your business while our team focuses on the routine maintenance that keeps your system humming along.