Managed IT Services & Support

Reduce downtime, contain costs and enhance performance.

Managed IT services reduces the risk of costly downtime. The minute your network goes down, the cost of the problem starts going up. Our team’s monitoring and maintenance is designed to protect you from these expensive interruptions.

Boost the productivity and performance of your network. As your managed service provider, we provide continuous oversight to help keep big problems from erupting unexpectedly. Your business is shielded from the productivity loss associated with stop-and-start support that is only there when something goes wrong.

Proven stability through proactive monitoring. We keep your network running at all times, fine tune your performance and improve your productivity. Our maintenance strategy reduces downtime through detection, prevention and upgrades.

Work closely with our strategic technology advisers. Whether you have a full IT staff, partial staff, or none, our strategic technology advisers can help craft a plan to keep your network running efficiently. When your IT is properly managed, you can serve your customers more effectively.

Better Service Starts Here

“… Dynamic Quest had a whole team of people who could solve any problem that we had!”

– Robert Donovan, 15+ years working with Dynamic Quest

Resources

How to Choose a Managed Service Provider
Managed IT Service Provider
Managed IT Services Case Study

Hidden costs of network under-performance.

See our new video that calculates productivity loss due to slow or glitchy networks.

Find out More

Description of MSP services

  • Employee onboarding
  • Patch updates and ongoing maintenance
  • Email hosting
  • Network management
  • Application support
  • Backup monitoring
  • Service availability management
  • VPN client management
  • Service availability monitoring
  • Network connectivity issues
  • Workstation issues
  • Password resets
  • End user security

How we serve different businesses with different needs.

Our managed IT service puts in place all of the core preventative maintenance and virus protection required to maintain you network. If an issue occurs, we will notify you. You have the option to route the issue to our team or to just fix the problem yourself. This arrangement works well for organizations with one person overseeing IT, especially if that person is wearing two or more hats. You can control costs by handling issues you’ve got the time and skill to fix, while routing the more complex issues to our 24x7x365 Help Desk.

Companies with a small, over-taxed IT staff—or none at all—find Managed IT to be their most cost-effective solution. This plan is simple to manage and easy to budget for. Many of our clients have tried using one-off contractors, or a single staff member that had too many things to do. Some have tried using other outsourced IT teams. Proper management of an IT environment requires a large and varied skill set to keep things running and move the business forward. Even the most talented techie would be hard-pressed to master the vast body of knowledge required to stay up to speed on every aspect of IT management. The companies who try this “jack of all trades” model discover that what seems cheaper at first generally becomes expensive—especially when business opportunities are lost due to IT problems. At Dynamic Quest, we have over 120 employees, most of them tech people to the core. We have staff members certified in almost every technology—including a number of atypical solutions from far out in left field. With our diverse team of experts, we are able to remedy any problem and help you take advantage of every opportunity. You get full access to the entire team—from installers to business consultants—to help you move your business forward.

In this scenario, our systems and processes provide preventative protection and virus management while informing your IT staff on the health of your system so they can make informed decisions. Managed IT also takes a load off your internal staff when it comes to patching, updating, monitoring, and protecting your environment. Your team can focus on supporting your business while our team focuses on the routine maintenance that keeps your system humming along.

Managed IT Services Fit to Any Budget

We create a customized plan specifically for your business.

With our managed IT services, small businesses get a low, fixed cost that fits their budget. You’re freed from worrying about the erratic costs of stop-and-start break/fix IT service. You get cost-effective access to enterprise-level support 24x7x365.

Proactive Monitoring Ensures Stability

We are monitoring your entire IT network at all times, 24x7x365.

We fine-tune your server performance, identify failing hard drives, check for low disk space and manage upgrades and patches efficiently. We help formulate best practices, and we monitor regulatory compliance.

Click here to learn how our network assessment saved one company from making an extremely costly mistake and launched our long-term relationship as the company’s Managed IT Provider.

LET'S GET STARTED.

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It takes an average of 287 days for security teams to identify and contain a data breach, according to the “Cost of a Data Breach 2021” report released by IBM and Ponemon Institute.

The cost of cybercrime is predicted to hit $10.5 trillion by 2025, according to the latest version of the Cisco/Cybersecurity Ventures “2022 Cybersecurity Almanac.”.

More than 33 billion records will be stolen by cybercriminals by 2023, an increase of 175% from 2018.

The internal team was energized. With the Level 1 work off its plate, the team turned its attention to the work that fueled company growth and gave them job satisfaction.

Large Healthcare Company

Forty-three percent of attacks are aimed at SMBs, but only 14% are prepared to defend themselves (Accenture).

The three sectors with the biggest spending on cybersecurity are banking, manufacturing, and the central/federal government, accounting for 30% of overall spending (IDC).

40% of businesses will incorporate the anywhere operations model to accommodate the physical and digital experiences of both customers and employees (Techvera).

The average cost of a data breach in the United States is $8.64 million, which is the highest in the world, while the most expensive sector for data breach costs is the healthcare industry, with an average of $7.13 million (IBM).

We did a proof of concept that met every requirement that our customer might have. In fact, we saw a substantial improvement.

Steve Fout, VP Sales, Godlan, Inc

We did everything that we needed to do, financially speaking. We got our invoices out to customers, we deposited checks, all the things we needed to do to keep our business running, and our customers had no idea about the tragedy. It didn’t impact them at all.

Denise Koontz, CFO, Got You Floored

“We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support.”

Dynamic Quest

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