Managed Unified Communications

Your managed phone system can do more—
for lower cost and less risk.

What is a Managed Phone System? This advanced technology goes by other names, including Managed Unified Communications and VoIP. These systems bring powerful features that redefine what a phone system can do, delivering much more than legacy phones.

Managed Unified Communications provides seamless collaboration among a variety of devices. All your users stay connected on all their devices, whether they’re at the office or out in the field.

Lower CapEx costs by eliminating hardware. Your total cost of ownership goes down when you’re not buying and maintaining hardware. We take care of the hardware, whether on your premises or ours.

Keep your phones or get new ones from industry leaders. Our relationships with major telephony companies ensure low prices on new desk sets that make the most of today’s technology.

Choose the service that fits your needs. We provide custom solutions that include integration with 3rd party telephony end-points, enterprise email systems and mobility devices. Our UCC is offered as two service models, On Premise Phone Systems and Cloud Hosted Phone Systems.

Description of Services

  • Technical assessment for product/solution evaluation
  • Installation, integration, configuration of phone system architecture
  • Complete IPT/UC/CC blueprint, architecture & design
  • Integration with legacy voice systems
  • Manage end-to-end by integrated monitoring and management of UC along with WAN, LAN
  • Employee training and on-boarding
  • Monitor and manage UC and CC components – call managers, gateways, IP phones, ACD
  • Periodic service reviews and service management
  • End user security
  • Application support
  • Conference calls
  • Voicemail to email
  • Call recording
  • Detailed call reporting
  • One-button redial

Benefits of a Managed Phone System

Maximize Efficiency. Free-up your internal staff by leaving your phone system to Dynamic Quest. You can find peace of mind knowing your phone system is supported 24x7x365 by an experienced managed VoIP provider.

Scale to Your Needs. Organizations that work off of a hosted PBX system can easily add additional lines, perform upgrades, and run the latest software instantaneously due to the lack of physical hardware maintenance.

Quality Service. As your managed phone provider, Dynamic Quest stands behind our SLA agreements. We monitor and manage your phone system and ensure your business is not impacted by costly downtime. With our 24x7x365 service, your organization can contact us anytime for ongoing support.

Cloud VoIP has robust scalability. You don’t have to worry about buying new hardware to handle increased loads. As you grow, your system does too—easily and as much as needed.

On Premise Phone Solution

In this configuration, your PBX is located at your site. The PBX—or private branch exchange—is the system that manages your business’s internal and external calls. We install it, monitor it and maintain it.

Customize a service plan that’s right for you. We’ll assess your needs to determine a service plan that will be the most cost-effective for your business and employees. We design your infrastructure, consolidate your network, and install the necessary equipment and software.

Cloud Hosted Phone System

In this configuration, your PBX is in the cloud. With Cloud VoIP from Dynamic Quest, you get seamless communications. Your employees can communicate and collaborate more efficiently through the real-time integration of communication services like extension and number mobility, desktop sharing and conferencing.

Cloud VoIP has robust scalability. You don’t have to worry about buying new hardware to handle increased loads. As you grow, your system does, too—easily and as much as needed.

Request a Quote.

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