Blog Archive

Introducing Quickpass – Our New, Secure, Easy to Use Password Reset Solution

Enhance Security with Simplified Password Resets. Forgotten passwords cause hassle and security risks. Dynamic Quest Quickpass streamlines password resets and enhances security, allowing users to reset passwords in seconds without having to contact our Service Desk. This solution prevents bad actors from exploiting password resets to hack into internal networks. It uses multi-factor authentication and […]

Welcome to Our All-New QBR Experience

A Quarterly Business Review (QBR) is a strategic meeting between your organization and your Client Success Manager and Solution Architect. During this meeting we will review the performance of your services, discuss your business goals, and align our services to meet your evolving needs. Our QBR Meeting Will Cover: How Do I Schedule a QBR? […]

Dynamic Quest and Kentucky Credit Union League Announce Strategic Partnership

[Greensboro, NC] – Dynamic Quest and the Kentucky Credit Union League (KCUL) are pleased to announce their strategic partnership. This collaboration will enable credit unions to leverage Dynamic Quest’s comprehensive managed IT, cybersecurity, and employee help desk solutions., Dynamic Quest, the leading provider of managed IT services in the Southeast, specializes in comprehensive IT services […]

Introducing Our New Client Experience Model

We are excited to introduce you to the new Dynamic Quest, Client Experience Model. Based on client feedback, we have invested in and restructured our team to improve how we support, communicate, and advise you and your business.   Client Success Manager  Your Client Success Manager (CSM) is the cornerstone of our client experience model, and […]

The Critical Role of IT and Cybersecurity in Healthcare: Recent Examples Highlight the Importance 

In the rapidly evolving landscape of healthcare, the role of information technology (IT) and cybersecurity has become increasingly critical. From electronic health records (EHRs) to telemedicine, technology has transformed the way healthcare is delivered, improving patient outcomes, and streamlining operations. However, this digital transformation has also brought new challenges, particularly in the realm of cybersecurity.  […]

Yahoo and Google Revamp Bulk Email Sending: A Deep Dive into the Latest Changes

Two major email communication players, Yahoo and Google, have recently implemented significant changes in their approach to bulk email sending. These adjustments aim to enhance user experience, improve email deliverability, and combat spam. In this article, we will explore the key modifications made by both Yahoo and Google, shedding light on their implications for email […]

Cybersecurity Threats Credit Unions Face & How to Secure Your Network

Credit Union Cybersecurity Threats Cyberattacks are one of the greatest threats financial institutions face. The average financial security breach costs approximately $5.97 million. For credit union cybersecurity, this means keeping up to date with the latest cyber solutions is critical to protecting member data and their good name. On average, financial risk can range from […]

Dynamic Quest Extends Support Agreement With Guilford County

Dynamic Quest is honored to earn the business of our long-term client, Guilford County. Our partnership has extended for the past ten years, and we are thrilled to continue protecting their IT environment. More than ever, governments are being targeted by hackers. In fact, a recent study found that ransomware attacks in both state and […]

NCUA Cyber Incident Reports Required Within 72 Hours

Effective September 1, 2023, the NCUA will require all federally insured credit unions to notify the NCUA as soon as possible, within 72 hours after a reportable cyber incident has occurred. “Each of us in the financial system has an obligation to protect our nation’s economic and financial infrastructure. And, credit unions must be included […]

Virginia Credit Union League, Dynamic Quest in New Partnership to Provide CUs with IT Assistance

Recognizing credit unions’ need to manage increasingly complex digital environments, the Virginia Credit Union League is pleased to announce its new partnership with Dynamic Quest, a managed information technology service provider, specializing in delivering stable, secure and reliable IT solutions. “Today’s IT professionals are looking for any edge that empowers them to protect their systems 24/7, […]