Birmingham, AL

When it comes to tech support, what options can a Birmingham business explore? Keeping an IT support staff in-house is expensive and impractical. Often, the stopgap solution is to try to repurpose current employees to take on IT roles they were never trained for. At best, untrained IT staff wastes time. At worst, they exacerbate problems, leak data, and potentially shut down your entire network, bringing business to a screeching halt. The other solution is to hire a dedicated IT staff, which leaves you paying salaries and still lacking the complete support you and your employees need. When you contract with Dynamic Quest, you have an entire team of experts focused on your network safety.

During your initial consultation, we take the time to fully understand your business, your goals, and what you need your IT network to do for you. We assess the current IT infrastructure and develop a plan to address issues while ensuring your system will operate seamlessly, without interruption.

Our comprehensive IT services include the following:

• Managed IT Services: From troubleshooting your system to providing round-the-clock help desk support, we understand your network inside and out, and we help your employees stay productive.
• Managed Phone Systems: Voice over Internet Protocol (VoIP) lets you make calls with a broadband Internet connection instead of a traditional phone line. Our managed phone system solutions help you stay in touch with those who matter most.
• Cyber Security and Managed Security Services: A major portion of our managed IT services involves keeping your Birmingham area business safe from existing or emerging threats that could shut you down. Your IT team at Dynamic Quest knows how to protect you from data breaches, malware, ransomware, and anything thing else that comes your way.
• Professional Services: We can expertly and cleanly install everything from small cable installations to complex voice and data networks. We’ll also set up audiovisual systems and security camera systems for your Birmingham office.
• IT Consulting and Auditing: Enjoy the confidence of a thorough audit of your Birmingham business’s entire network. Our IT consultants ensure your network runs efficiently and safely, and we’ll address any potential issues while offering the support you need.
• Data Backup and Disaster Recovery Services: Dynamic Quest monitors and maintains total backup systems so you can keep your focus on running your business. Plus, we can formulate an IT disaster recovery plan and business continuity plan (BCP) tailored to your needs and preferences. Clients with our built-in standby server platform (BSSP) are able to run their most recent server image until tech issues are fixed, minimizing interruption.