Cybersecurity
Managed Security Services
Comprehensive cybersecurity solutions for every SMB
SMBs need a multi-layered cybersecurity approach
At Dynamic Quest, we believe that businesses should have a comprehensive, multi-faceted approach to cybersecurity. We don't provide 'starter kits' because they simply don't work. Managed security services (MSS) deliver the layered protection your organization needs
to reduce cyber risk, improve your overall security posture, and respond faster to security incidents—all without overloading your internal IT teams.
Every day, businesses are up against a growing wave of cyberthreats that can throw operations into chaos, compromise sensitive information, and shake customer confidence. The worrying part is cybercriminals show no signs of slowing down. That's why partnering with a managed security services provider gives you access to skilled cybersecurity professionals and continuous monitoring to protect your critical digital assets.
Free Whitepaper: 2025 Cybersecurity Survival Guide
The security landscape has shifted dramatically, and small to medium-sized businesses are prime targets. Cybercriminals know that SMBs often lack dedicated security resources, making them vulnerable to evolving threats that are more sophisticated than ever before.
Cyberattacks can result in significant downtime, financial loss, compliance exposure, and lasting reputational damage. Without continuous security monitoring and expert guidance, these cyber threats can go undetected until the damage is done. Don’t let your business become another statistic. Our free whitepaper, 2025 Cybersecurity Survival Guide, is full of expert insights and actionable strategies to boost your defenses.
The Most Common Cybersecurity Threats to Small and Medium-Sized Businesses
Phishing attacks
Fake emails, messages, and phone calls trick users into revealing sensitive information such as passwords or financial details.
Malware
Distributed denial-of-service
Insider threats
Password attacks
Zero-day vulnerabilities
What Is a Managed Security Service?
A managed security service is an ongoing service model delivered by security-focused service providers that combines technology, processes, and human expertise. Rather than relying on individual security tools, MSS provides integrated security monitoring, event management, and continuous monitoring across your entire IT environment.
Services can be fully outsourced or co-managed alongside your internal IT teams, giving you the flexibility to maintain appropriate oversight of your security operations while gaining expert protection.
What You Get With Dynamic Quest, One of North Carolina's Top Managed Security Service Providers
Partnering with Dynamic Quest means gaining access to security experts who monitor your systems continuously, investigate security alerts, respond to incidents, and provide expert guidance with improvement recommendations. The combination of people, process, and technology delivers protection that would be difficult and expensive for your business to replicate in-house.
How Managed Security Services Work Day to Day
Our service model begins with initial onboarding and discovery, ensuring alignment with your existing security systems and infrastructure. We’ll deploy and tune monitoring technologies, establish alert triage and escalation rules, then shifts to ongoing security operations and optimization of your business systems.
Our collaborative approach with your internal teams ensures service capabilities grow alongside your business.
Explore our full suite of managed cybersecurity services
Security assessment
A top-to-bottom review of your organization's security posture to identify vulnerabilities and provide actionable recommendations to reduce your cyber risk. Regular security assessments help you understand where you stand and track progress toward your security goals.
Managed Detection and Response
24x7x365 threat monitoring services that include curated threat intelligence and user behavior analytics to detect, analyze, and contain security incidents before they escalate. Our detection and response MDR goes beyond alertin
Next-generation endpoint protection
Advanced solutions designed to protect devices against sophisticated security threats, leveraging AI-augmented threat detection, anti-malware software, endpoint management platforms, and access controls. Managed endpoint protection provides visibility into laptops, desktops, and mobile devices connecting to your network.
Managed firewall
Expert oversight of your firewall infrastructure, including continuous security monitoring, updates, and configuration adjustments to fortify your network security. Our network security services also cover secure remote access and virtual private network (VPN) management for infrastructure protection.
Email defense
Includes email filtering to prevent harmful emails from reaching your team's inbox and data loss prevention policies to stop unauthorized disclosures of sensitive information. Essential data protection against phishing and other email-based threats.
Cybersecurity awareness training
Teaching your employees how to identify cunning cyberthreats and helping them develop good security habits related to passwords, data management, internet access, and more. Your team becomes an active part of your security program.
Penetration testing
Simulated cyberattacks to uncover weaknesses in your systems and provide actionable insights for threat and vulnerability management. This proactive approach identifies security gaps before attackers can exploit them.
Managed backup and disaster recovery
Reliable data protection and recovery solutions to minimize downtime and safeguard critical business information during disruptions. Our incident response services ensure you can recover quickly when security incidents occur.
IT regulatory compliance
Stay compliant with industry-specific data privacy regulations such as those set out by HIPAA, PCI DSS, and SOX. Our compliance management includes evidence collection, reporting, and support for regulatory compliance frameworks governing managed security information.
Governance, risk, and compliance
Designing and implementing a security strategy that fits your risk profile and compliance requirements, with a focus on protocols and procedures pertaining to data classification, remote access controls, and acceptable use.
Unified threat management
Combining multiple technologies protecting your network, endpoints, software, and data into one overarching, multilayered defense strategy, which includes intrusion prevention systems, dynamic content filtering, and application intelligence control.
Dark web monitoring
Continuous surveillance and reporting of any dark web activities that may be relevant to the organization, which is a useful tool for determining whether your data, domain, and systems have been compromised.
Common Scenarios Dynamic Quest Managed Security Services Help Resolve Faster
When an employee's account shows suspicious login activity from an unfamiliar location, our 24/7 security monitoring triggers an immediate alert. The security team investigates, confirms the compromise, and contains the threat before any data breach occurs.
When malware is detected on a laptop used for remote working, endpoint protection flags the threat, quarantines affected files, and our analysts assess the situation through network traffic analysis to prevent spread
and guide remediation.
MSSP vs MSP: Understanding the Difference
Managed service providers focus primarily on IT operations—keeping systems running and supporting users. Security service providers (MSSPs) like those provided by Dynamic Quest are primarily focused on cybersecurity outcomes—preventing breaches, detecting threats, and responding to incidents. MSSPs and MSPs often work together with internal IT teams.
Dynamic Quest offers both managed IT services and comprehensive cybersecurity as a single partner.
What You'll Receive Each Month From Managed Security Services
- Monthly security summaries providing clear reporting on threats detected and incidents managed.
- Risk trends, improvement tracking, actionable recommendations, and executive-level reporting.
- Everything aligned to your security goals through ongoing security consulting.
Why choose Dynamic Quest as
your managed security services provider
Partnering with Dynamic Quest brings unparalleled advantages for your business.
24x7x365 protection
Our security experts provide around-the-clock monitoring and are fully prepared to respond to threats at any time of the day.
Cost efficiency
Avoid the expenses associated with an in-house security team by leveraging our vast expertise and resources.
Customized security
We tailor our services to your company's existing security infrastructure, vulnerabilities, industry compliance standards, and budget.
Peace of mind
Having us at the helm of your security operations means you don't need to deal with complex security challenges and you can focus solely on your business.
With 25 years serving SMBs, a 98% client satisfaction rating, and over 35,000 devices under management,
our security teams deliver proven results. We partner with internal IT teams rather than replacing them.
Pricing Guidance: How Much Does a Managed SOC Cost?
Managed service costs vary based on the number of users and endpoints, monitoring scope, response depth, and compliance requirements.
Consider avoided expenses: hiring specialized staff, tool management,
and 24/7 staffing.
For most SMBs, managed security operations deliver better protection
at lower total cost than building equivalent capabilities in-house.
Frequently Asked Questions
What is a managed security service?
An outsourced approach to security monitoring where a specialized service provider handles threat detection, incident response, and ongoing security operations. Benefits include 24/7 protection, access to security expertise, and reduced burden on internal IT teams.
What are examples of MSP?
Managed service providers handle IT operations: network management, help desk support, hardware maintenance. MSSPs differ by focusing specifically on security monitoring, threat hunting, and incident response.
How much does a managed SOC cost?
Costs depend on organization size, endpoints, monitoring scope, and response capabilities. Contact Dynamic Quest for a customized assessment.
What is the difference between MDR and MSP?
“Managed Detection and Response” (MDR) focuses on threat detection, threat hunting, and security monitoring with incident response capabilities. “Managed Service Providers” (MSPs) focus on IT management including system maintenance and user support.
Secure your business with Dynamic Quest
Let Dynamic Quest's managed security service protect your systems and data from today's most pressing cyberthreats. With improved security posture, reduced risk, and better protection for your organization's digital assets, you can focus on growing your business.