Managed IT Services Packages

Dynamic Quest

New Quest Complete & Quest Complete Plus IT Service Packages

Comprehensive Solutions and Remarkable Value

With Quest Complete or Quest Complete Plus, you will experience the most comprehensive managed IT solutions at a remarkable value. These packages are tailored to meet your specific needs, ensuring your IT infrastructure, security, and technology operate at peak performance and reliability.

Key Benefits:

  • Minimize Downtime
  • Fewer Trouble Tickets
  • Upgraded Service Desk
  • 24/7/365 Support
  • New Chat Service
  • Comprehensive Security Suite
  • New Network Infrastructure
  • 24/7/365 Network & Device Monitoring
  • DQ Tech Refresh

Every Package Includes:

ServicesQuest CompleteQuest Complete Plus
Everything you need to reliably and securely operate your business.All the benefits of Quest Complete PLUS New Network Infrastructure and the DQ Tech Refresh Guarantee.
Help & SupportIncludedIncluded
24x7x365 IT Service Desk
Dedicated Customer Success Manager, Solution Architect, and Account Manager
Monthly Performance Reporting
Managed Health Reports
Application Support
Device & Network ManagementIncludedIncluded
Workstation/Laptop Support
Microsoft 365 Support & Backup
24x7x365 Device &Network Monitoring, Alerting, & Maintenance
Managed Firewall(s), Switche(s), WiFi
Managed Server & Backup
Security ManagementIncludedIncluded
Advanced Malware Detection
Spam & DNS Filtering
Dark Web Monitoring
Security Awareness Training
Managed Detection & Response (w/ SIEM / SOC)
PEN Testing & Vulnerability Scans
Multi-Factor Authentication
Authenticated Password Resets
New StandardizedPurchase Options
Network Hardware included + DQ Tech Refresh
SwitchBuy or Lease
FirewallBuy or Lease
WiFi & Access PointsBuy or Lease
Watt Box/Power MonitoringBuy or Lease
3-Year Technology RefreshBuy or Lease
ServerBuy or LeaseBuy or Lease