The situation
A carpet and tile wholesaler needed a safety net
Got You Floored, a carpet and tile wholesaler, had been doing brisk business for years when they brought in a new CFO, Denise Koontz. She assessed operations and recognized a vulnerability: Got You Floored needed a complete backup and disaster recovery plan. She called in Dynamic Quest to design and implement a contingency plan.
Within months of the solution being in place, a fire broke out in the company’s central office, consuming the whole building. As Denise wandered through the charred offices the next day, she could only hope that the recovery plan would work.
Saving the data is a good start. But that alone is not enough to save the company.
The challenge
Recovering data quickly is key to the company’s survival
Got You Floored needed to recover data that they could not operate without. They also needed to revive operations quickly or their cash flow would dwindle, and customer satisfaction would take a dive.
The solution
Dynamic Quest’s team members quickly got to work
The vast majority of the company’s data was safe in Dynamic Quest’s SOC II, Type 2 data center. The company couldn’t operate without it. But it also couldn’t operate without a place to operate. They needed space.
Not just data recovery, but also business continuity. Our plan involved much more than restoring data. We quickly made good on our pledge to help keep the company running. Within a day or two, key personnel of Got You Floored were set up and running in a large space with everything they needed to conduct business.
They had connectivity, copiers, and even coffee. The team was humming every day while the CFO began dealing with insurance and everything else.
The results
Got You Floored didn’t miss a beat
- Data was rescued and restored promptly after the disaster.
- Operations were quickly revived.
- Customers were completely unaffected.
- Cash flow went on uninterrupted.
- There were no fluctuations in revenue due to the company’s business continuity measures.
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