The Value of Outsourcing To An IT Company vs. Hiring In-House

Many businesses start out by handling various aspects of their operations in-house, including accounting, marketing, human resources, and information technology. However, once you’ve grown to a certain size, you’re likely to start entertaining the idea of outsourcing.

Outsourcing IT Support

Why? It’s all about value. When you’re hiring in-house, it’s often less expensive in the beginning. As time goes on, you start to notice the many costs that come along with hiring someone who doesn’t come with a range of skill-sets and in-depth experience.

The decision to outsource vs. hire in-house is difficult, but it’s incredibly important to make the right choice. You depend on your information technology for virtually every aspect of your day-to-day work-life. The benefits of outsourcing extend far beyond the bottom line:

  • More Expertise, Skills, and Experience: An outsourced team of professionals offers specialties in a range of technologies, receive ongoing training and certifications, and have the means to go beyond basic monitoring and maintenance of your systems. With a full team of IT experts on your side, you’ll be provided with in-depth support that will create a strategic roadmap to meet business goals and objectives.
  • Hiring A Company, Not A Person: While an outsourced IT department is available around-the-clock, and compensated through your monthly flat rate, an in-house staff is subject to business hours, requires full salaries, benefits and vacation pay, and will undoubtedly call in sick from time to time. By outsourcing your IT department, you leave the managing, training, payment, and other variables that come with actual employees to someone else.
  • Better Use Of People and Resources: An in-house IT rep generally comes with one of two downsides: they’re either fulfilling that role in addition to their actual job, or they lack the resources to do more than just address day-to-day issues. An outsourced IT team has the personnel and resources to both proactively maintain your IT environment, as well as develop your strategic planning.

The choice is clear; an outsourced IT solution saves you the time, money and stress that comes with hiring, employing, and managing an in-house alternative.

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